Credit Cost
Most operations cost 1 credit per file. Convert an image? 1 credit. Compress a PDF? 1 credit. Some complex operations may cost more—you'll always see the cost before confirming.
When Credits Debit
Credits are debited when processing starts—not when the job enters the queue. This means you only pay for work that actually begins.
Failed Operations
If an operation fails due to a system error, credits are automatically refunded. You'll see the refund in your balance within seconds. No need to contact support.
Free Tier Refresh
Free users get 50 credits that reset daily at midnight UTC. Use them or lose them—they don't roll over.
Paid Plan Refresh
Pro and Business plans get their full credit allocation monthly on the billing date. For example, if you signed up on the 15th, credits refresh on the 15th of each month.
Example
A Pro user with 10,000 monthly credits uses 8,000 by mid-month. On the billing date, they receive a fresh 10,000 credits—not 12,000.
Running Out
When you run out of credits, new operations are blocked until your credits refresh or you upgrade. Existing jobs in progress will complete—we won't interrupt work you've already started.